Technical Service
Technical Service
Abc Etiquetaje: Technical Service
Technical Service: Expertise and Nationwide Coverage
Following over three decades specialising in automatic identification solutions, we have developed a technical service that is as rigorous as our track record in hospital implementation.
A Technical Service with a Proven Track Record of Success
Our technical support team is composed not only of specialists but of professionals who have actively participated in the installation and implementation of patient identification systems in two-thirds (2/3) of national hospitals since 2004. This unique experience allows us to offer:
- Unrivalled Knowledge: We perfectly understand the hospital environment, critical workflows, and the specific needs of the printing modules we install.
- Problem-Solving Capacity: Thanks to this experience, our technicians do not merely repair; they diagnose and resolve issues with proven efficiency.
Nationwide Coverage and Response
We are acutely aware that patient identification is a critical process that cannot be halted. Therefore, we have structured a technical service capable of supporting the vast network of hospitals we have equipped throughout Spain:
- 360º Coverage: We provide maintenance and support for all identification hardware (wristband printers, format changes, generation of escape codes, AutoID consultancy, etc.) installed anywhere within the national territory.
- Speed and Availability: Our support model is designed to ensure a rapid and effective response, minimising downtime for essential equipment.
- Our commitment: To provide technical support that guarantees operational continuity and the maximum security of identification systems, where every patient matters.
Our Market Values
In summary, the values that make us different and unique:
- A technical service with the experience of having implemented equipment in two-thirds (2/3) of Spanish hospitals.
- Complete nationwide coverage.
- A strong focus on our unparalleled knowledge of the hospital environment and rapid response times for critical processes.